Question 1

How quickly will I get a response to my quote request?

Accepted Answer

Within one business day. The Mississippi Gulf Coast is a new market for us, so we confirm we can cover your address and your dates before we put anything on the schedule, rather than taking the booking first and sorting it out later.

Question 2

Are your hours Central time?

Accepted Answer

Yes. All of Mississippi is on Central time and observes daylight saving, so our Monday to Saturday hours, 7:00 AM to 7:00 PM, are Central year-round. Worth checking if you own a rental here and live somewhere else.

Question 3

What information do you need to quote a rental turnover?

Accepted Answer

Bedrooms and bathrooms, how many the unit sleeps, whether linens stay on site or go out for laundering, your usual checkout and check-in times, and whether there is a balcony, deck or beachfront entry that collects sand. Those five things tell us almost everything about how long a turn takes. If the property is in Bay St. Louis or Ocean Springs, mention that too -- both cities run their own short-term rental rules, and it is useful for us to know the unit is registered.

Question 4

What do you need to quote a house or a business?

Accepted Answer

The type of cleaning, the size in bedrooms and bathrooms or in square footage, the town, and how often you want us. Pets, a beachfront exposure, and any rooms you would rather we skip are useful up front. For an office, a clinic or a shop along US-90, tell us your operating hours so we can work before opening or after closing instead of in front of your customers.

Question 5

I work nights. Can I schedule around a shift?

Accepted Answer

Yes, and plenty of households here do. Between the casino floors, the hospitals, the Seabee base and Keesler, a large share of this coast works hours that are not nine to five. Tell us the window that actually works -- early morning before you sleep, or midday after -- and we will build the recurring schedule around it instead of the other way around.

Question 6

Can I book online or do I need to call?

Accepted Answer

Either. Use the quote form on this site, call 956-505-KIWI, or email info@kiwi-cleaners.com. Hosts and property managers running several units usually find email easiest, because we can work straight off a booking calendar.

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