Question 1

How quickly will I get a response to my quote request?

Accepted Answer

We reply within one business day. Flagstaff is a new market for us, so we confirm we can cover your address and your dates before we put anything on the schedule rather than promise a slot first and sort it out later.

Question 2

Are your hours Arizona time?

Accepted Answer

Yes, and Arizona time does not move. The state does not observe daylight saving, so our Monday to Saturday hours sit at the same clock time all year no matter where you are calling from. Second-home owners calling up from Phoenix are on the same clock as us; owners in California, Texas and Colorado are the ones the gap usually trips up, so it is worth checking twice a year.

Question 3

What information do you need to quote a rental turnover?

Accepted Answer

Bedrooms and bathrooms, how many the home sleeps, whether linens stay on site or go out for laundering, your usual checkout and check-in times, and whether there is a deck, a hot tub surround or a driveway that needs clearing in winter. Those five things tell us almost everything about how long a turn takes here.

Question 4

What do you need to quote a house, a cabin or an office?

Accepted Answer

The type of cleaning, the size of the space in bedrooms and bathrooms or in square footage, the community, and how often you want us. Pets, wood stoves or fireplaces, well-and-septic properties on acreage, and any rooms you would rather we skip are all useful up front. For an office or a clinic, tell us your hours so we can work around them.

Question 5

Can I book online or do I need to call?

Accepted Answer

Either. Use the quote form on this site, call 956-505-KIWI, or email info@kiwi-cleaners.com. Property managers and owners running several units usually find email easiest, because we can work straight off your calendar instead of taking each turnover as a separate call.

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